What Will Continue to Stand?

Placemaking in Retail Development


Much of the conversation around the retail industry this past year has centered on the trends of online consumer experiences and the relevance, or lack thereof, of "brick-and-mortar" stores. While we know consumers find convenience and value in online experiences, the value of "brick-and-mortar" to retail companies ranges from expanding brand reach to maintaining brand...

Healthcare: Can Retailers Be The Disruptors?

Let’s face it: going to the doctor is a pain. And not just because you’re there because you feel lousy, or you’re doing your best to avoid feeling lousy. The reason it’s so frustrating? Most medical practices are designed for them and their processes, not you. The hours are limited and it almost always requires...

If it’s the Amazon Century, how did we get here?

Warning, this is not about Whole Foods, it’s bigger than that!


On January 4, Macy’s, the nation’s largest department store chain, announced it would cut 10,000 jobs and close 68 stores. One week later, Amazon said it would add 100,000 jobs in the U.S. The timing of these two announcements is not a coincidence, but inextricably linked and together represent the two competing stories of retail’s...

Amazon’s Place in History

Amazon’s growth, and let’s face it, domination, has not been an accident. Yet it has come at the cost of some…retail salespeople, store closures and even Walmart. This year marks the 3rd Amazon Prime Day, let’s take a look at how Amazon has grown and what it means for the future of the industry. Amazon...

Omni-Channel is BS

It’s About Doing the Right Thing


There is an ever-present buzz swirling around the idea of omni-channel marketing in today’s retail landscape. Brands are being told they must have an omni-channel plan that stretches across mobile apps, websites and brick-and-mortar stores in order to stay competitive among an increasingly savvy and curious consumer base. We say that’s BS! When it comes...