Wiring the Customer Experience

How consumers are embracing fast-emerging digital technologies


Consumers are adapting to, and even demanding, digital retail experiences. One of the primary challenges today is keeping up with these tech-savvy shoppers. Not sure where to start? We’ve uncovered key trends that are already shaping the future. WD Partners surveyed 2,300+ people nationwide about the appeal, awareness, and usage of 14 current and emerging...