Healthcare: Who Survives?

The family doctor’s office has been a sacred institution for as long as we can remember. Once you choose a doctor, unless you experience a serious breach in quality or you move or change insurance, you stick with them. But despite current satisfaction with primary care physicians (PCP), loyalty is eroding, as can be seen...

Will Walgreens & CVS Prevent Amazon’s Healthcare Domination?

When it comes to the leading drugstore brands, CVS and Walgreens, the headlines don’t stop as they attempt to reinvent their businesses. Every day, it seems, these retailers are changing their offerings or making moves to outwit the competition. The results, however, are still pending. There are several reasons for all of the activity. Certainly,...

Bringing Stores Into the 21st Century

Over the past five years, the retail industry has been turbulent, to say the least. Many brands, both mature and novice alike, have been rocked by forces all around them—shifts in shopper behaviors, generational preferences, local nuance, economic pressures, commercial real estate values, and the infusion of private equity inducing influx of expensive corporate retail...

Ask Andre

It started with a simple email from Andre, sharing trends relative to work and the retail industry. That evolved into a highly anticipated weekly email to the whole studio, which turned into a column. Now, it’s time to bring Andre to the video screen. Within each issue of WayfinD, Andre will be chatting with a...

Mercado Little Spain at Hudson Yards

This is an ode to the strategists. Specifically, our strategists. At WD, our projects are a unique blend of strategy, design & brand, operations, visualization services, architecture & engineering and construction services. All exceptionally important. All exceptionally talented. But for this particular project, we want to give a special shout out to the team that’s...

What If… Cannabis?

Or maybe more appropriately, what’s next with cannabis? What do we think cannabis retail will look like 10 years from now? Right now, growers, investors, brands and consumers are all trying to figure out how to approach the legal sale of cannabis at retail in the U.S. Think about it. We’re in the infancy of...