The Good, the Bad and the Ugly

2018: State of the Retail Nation


Amazon’s rise has radically altered consumer expectations of the traditional store, but there’s also a lot of good news out there for retailers. Shifting consumer sentiment always operates as both a threat and an opportunity—and some brands are stepping up. In our latest research report, find out which brands shoppers think “gets” them, or if...

Why Did Walmart Buy Bonobos?

In early June 2017, Walmart surprised the retail and fashion industries by making an unexpected $310 million cash bid for Bonobos, the wildly successful “digital-first” menswear site launched a decade ago. No brand has more enthusiastically embraced the innovative merchandising strategy known as showroom stores better than Bonobos. The acquisition was a radical departure from...

What if Best Buy was a Showroom Store?

Recent research we conducted revealed one unequivocal thing: Showroom stores are viewed as the single most influential innovation to potentially drive purchase today. They have broad appeal, being the most sought after innovation across demographics. Interestingly, for both Digital Natives (under 30) and Digital Immigrants (over 40), Best Buy scored high in brand awareness, with...

Retail in 2017: Good, Bad or Ugly?

Amazon’s rise has radically altered consumer expectations of the traditional store, but there is also a lot of good news out there for retailers. Shifting consumer sentiment always operates as both a threat and an opportunity—and some brands are stepping up. Let us know if you think retail 2017 was good (this brand really gets...